Why use our Remote Services?

Permanent Availability

24/7 alarm monitoring, a team of skilled SOC Operators will ensure the continuous alarm monitoring of your premises, every hour of every day.

Effective Controls

The SOC follow-up on Operations, checking the attendance and performance of all on-site and mobile guards

Safety

Ensuring the safety of your premises goes hand in hand with follow-up of the safety of the guards. The SOC Operators monitor the safety any environment

Related services

Reliable video surveillance systems for every business and more

Video surveillance is ideal for Hong Kong businesses that need constant visibility and protection for their premises. Securitas Hong Kong provides professional video surveillance solutions with user‑friendly, scalable systems that deliver clear, high‑quality footage for accurate monitoring. Our CCTV and remote video services work best when combined with other Securitas security services and products, creating an integrated security solution for you.

Female SOC operator monitoring alarm systems

Securitas Operation Centre (SOC)

Our SOC's are the spine of all our operations, stringing all of our services together. The Security Operations Center (SOC) becomes this one force - coordinating the security solution – connecting people, technology and knowledge.

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Securitas Intelligence Team meeting at the office.

Risk Intelligence Services

Securitas Hong Kong provides accurate, timely, and actionable intelligence to help organisations operating in Hong Kong, Greater China, and the broader Asia-Pacific region understand, anticipate, and respond to security threats with confidence.

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Patrolling Securitas security guards checks the burglary alarm standing infront of the white vehicle

Mobile guarding protects your property, people and customers

Security guards move between several locations, either on foot, by bike or by car to provide a presence without the need for full-time on-site security personnel. They can control single locations or larger areas, depending on your needs.

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Two uniformed security officers monitor an information kiosk and communicate in a modern lobby.

Dedicated & professional security guards for your business

Experience peace of mind with professional Securitas guards, trained to handle any security situation. Brave, Human & Curious.

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Female and male Securitas Operators at an emergency call center are processing an alarm.

Intruder Alarm Systems

Secure your Hong Kong site with Securitas' reliable intruder alarms and expert security solutions, delivering constant peace of mind

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Securitas guard close the warehouse after working hours and ensure that all lights are turned off so the company can save energy.

Variety of guaring services for your specific needs

Every business in Hong Kong faces unique challenges, from protecting assets and personnel to managing access and ensuring operational continuity. That's why we offer a comprehensive variety of guarding services, meticulously designed to address your specific requirements.

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Frequently asked questions about Remote Video Solutions

Do you have questions? We have the answers! Explore our frequently asked questions (FAQ) and find clear and concise answers to the things we get asked the most about.
- When an alert is received, our operators eyes are immediately on the scene and can quickly intervene with actions such as using loudspeakers or powerful lighting.
  
  Operators verify the activity triggering the alarm and can instantly dispatch security officers, or the authorities, if necessary.
  
  Real-time updates keep all relevant parties notified. Swift and appropriate action is taken, threats effectively handled, and false alarm call-outs are significantly reduced.
- Cost-effectively protect vulnerable areas needing greater security, with high-spec cameras and intelligent video analytics. Technology analyses people, vehicles and objects, in the first instance.
  
  Any unusual activity triggers an automatic alarm which an operator can then verify, and if necessary, act upon. Incidents averted. Areas secured.
- Random guard patrols during high-risk hours, such as at night, are a proven way of proactively guarding a site. Patrolling remotely via strategically-placed cameras, allows an operator to check large areas or whole premises faster than an officer on foot. Tighter security is achieved with more frequent patrols, without additional overhead. It’s a cost-effective and flexible service to supplement on-site guards.
- Protect your most valuable asset – your people - with remote security. For those key times when staff on-site are at greater risk, such as early opening hours or when closing a building at night, we can provide a remote security escort. On request, an operator at our SOC provides remote back-up for staff on-site by firstly, scanning the area for danger and then observing the staff member via live video until their journey is safely completed. The risk of a costly security incident is thereby avoided and significantly, employees know their safety is taken seriously.
- For most businesses, it’s not financially viable to physically man every site entrance and exit. Additionally, there may be peaks and troughs in traffic flow at guarded access points, which could be better managed from a financial perspective. Remote entry and exit management solutions can address these issues. Operators at our SOC carry out the necessary visual and verbal security checks remotely and open/close barriers, gates and doors from a distance.
- Video can be used for much more than just security. Clients can get additional value from video solutions with business intelligence, pairing cameras with sophisticated analytics. Our intelligent cameras can be programmed to capture valuable business intelligence with a range of usages. For example, business intelligence solutions are helping clients identify consumer behavior in the retail sector or supporting marketing and HR initiatives with vital information on workflow or traffic. Business intelligence is an Added-value service that can help drive efficiencies across many areas of business.