Our Keyholding services provide a dedicated, secure way for businesses to store keys, ensuring they are protected from unauthorised access while being accessible to the right people 24/7, 365 days a year. Get immediate access to keys while staying legally compliant and keeping sites safe and secure.
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Problem statement
When an alarm triggers after hours, a delivery arrives late, or emergency access is needed, every minute matters. Delayed responses can leave sites unsecured, disrupt operations, and breach service agreements.
Without professional Keyholding, employees are often called—alone, at any hour—to rush to site. This reactive approach increases risk, keeps staff perpetually on call, and offers no guarantee the right expertise arrives in time.
Solution
Professional Keyholding services prevent downtime by ensuring spare keys are always securely on hand and can be accessed by our trusted, licensed security professionals or employees at a moment's notice. Rather than relying on individual staff members to store and manage critical access keys, a centralised Keyholding solution creates a reliable backup system that operates around the clock.
This means that whether an incident occurs during regular business hours or at 3 am on a Sunday, there's always a secure, documented pathway to regain access to your facility without the delays, costs, and disruption that come with scrambling to find available employees. This visibility allows you to spot patterns and address them proactively before they become costly problems.
Benefits
Related services
Mobile patrols work best as part of a wider, integrated solution. Securitas Hong Kong combines physical, electronic, and remote security services to deliver layered protection tailored to the unique demands of businesses operating in Hong Kong.
Stay connected with what matters most. MySecuritas sends you notifications as soon as alarm events occur, so you’re always kept informed about important situations. You can access reports straight away once they’re ready, meaning you won’t be left waiting for updates. All your security information is in one place, easy to find and available whenever you need it.
Access comprehensive incident reports for every security event affecting your operations in Hong Kong region. MySecuritas keeps you informed and in control — whether you are managing a minor incident or a complex regional crisis.
MySecuritas surfaces key trends, patterns, and performance data from your security operations — helping your team identify vulnerabilities, benchmark performance, and present findings to senior leadership. Export data directly for internal reporting and board-level communication.
Manage your organisation's access permissions, notification preferences, and reporting settings independently without waiting for external support. MySecuritas is designed for busy security and risk professionals who need to act quickly and keep operations running smoothly.
Do you have questions? We have the answers! Explore our frequently asked questions (FAQ) and find clear and concise answers to the things we get asked the most about.
Securitas ensures key security through strict protocols and secure storage. Keys are kept in a secure facility with access limited to licensed personnel. Our Keyholding response processes are designed to prevent unauthorised access and ensure that keys are only used for their intended purpose, maintaining the integrity of your security.
If you need access outside of regular hours, contact Securitas. Our Keyholding service allows us to provide access at any time, ensuring you can enter your premises when needed. We coordinate with you to facilitate entry, maintaining security while accommodating your requirements. Contact our security expert for a free consultation.
Yes, Securitas Keyholding can be combined with other services like alarm response and mobile patrols. This integration provides a comprehensive security solution, enhancing overall protection and ensuring a coordinated response to any incidents, tailored to meet your specific security needs.
Call us today to discuss your needs and options, or request a personalised proposal and quote designed specifically to your business.
Get a Free Security Consultation
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